Article
November 25th, 2024 · 4 min read
Why you can’t drive organizational transformation without L&D
Change and adaptation are the only constants for businesses today. Transformations can be big or small—either way, your workforce will play a major role. It’s critical for L&D and HR leaders to recognize this fact and ensure that they’re involved in managing these changes.
The key to doing so is putting learning and development at the core of your organizational transformation so that employee learning is aligned with your changes.
We’ll look at how L&D can shape organizational transformation in a way that creates alignment between your workforce and your business goals.
What is organizational transformation?
Organizational transformation is the process of making changes to ensure that your organization is aligned with its strategic goals.
Organizational change can be proactive or reactive, is driven by both internal and external factors, and can take many different forms:
- Making a cultural shift (e.g. mergers and acquisitions, return to office mandates)
- Implementing a new technology (e.g. digitizing some or all of your existing processes)
- Changing to a different business model (e.g. switching from an online business to brick and mortar)
The role of learning in organizational transformation
The success of your organizational transformation depends on the participation and readiness of your employees. Here are four ways that learning and development aligns your workforce to the transformation:
Aligns employee skills and capabilities to business goals
Learning and development equips employees with the skills and capabilities they need to meet the demands of the business. Naturally, as your organization changes, so might their skills needs. L&D helps you address skills gaps during periods of change and proactively plan for future skills needs.
Prepares leaders for navigating change and ambiguity
Successful organization transformation requires strong leadership at all levels. An effective leadership development program can help managers and executives build the skills to lead through uncertainty and successfully manage change.
Supports long-term workforce agility
There are many short-term benefits to learning and development during periods of change, such as immediate upskilling. There’s also long-term potential to help you build a more agile workforce overall. Organizational transformation is rarely a one-time event, and for many businesses where this is an ongoing need, L&D helps you foster a culture of continuous learning.
Enhances employee engagement and morale
Change can be uncomfortable, often leading to uncertainty, low morale, or even turnover. A strong L&D foundation addresses these challenges by equipping employees with the skills, resources, and confidence to adapt to new circumstances.
Additionally, training that’s designed to support change initiatives fosters a sense of stability and demonstrates that the organization values and invests in its people. This support not only enhances employee engagement but also empowers individuals to become advocates for the change, helping to drive a smoother transition.
3 key best practices for enabling organizational transformation with learning
It isn’t enough to simply implement a learning initiative; to truly drive transformation within your org, your initiatives should follow these best practices:
- Your learning initiatives should be aligned strategically with whatever transformation your company hopes to make. The programs, content, and delivery methods should support specific end goals tied to the changes that are taking place. Assessing your initiatives with your goals in mind also gives you an opportunity to re-evaluate and optimize existing initiatives.
- Your learning initiatives should be tailored to meet the needs and goals of the employees they are designed for. This means they must be accessible and aligned with employees’ long-term career aspirations.
Learning should also lead to tangible benefits for employees, such as opportunities for advancement and promotion. To drive transformation, you need your workforce to not only build their skills but also stay engaged and committed to the organization’s success. - Learning should never be treated as a one-off solution. Change is inevitable, whether gradual or sudden, and the more comfortable your employees are with continuous learning and skill-building, the easier it will be to foster transformation when the time comes.
Examples of how L&D can shape organizational transformation
Let’s take a couple of common examples of organizational change and see where learning and development fits into the picture.
Changing hierarchy and introducing new roles within the company
Learning and development programs can proactively support succession planning and building internal talent pipelines for leadership roles. During significant changes in company leadership or the creation of new, advanced roles, these programs help ensure smooth transitions by preparing the right employees to take on these roles well in advance.
Advancing diversity, equity and inclusion
Furthering diversity, equity, and inclusion (DEI) initiatives is an example of organizational transformation that’s both strategic and cultural. The most immediate application of L&D in this example is developing DEI training for your workforce, but there are also long-term benefits beyond this.
Historically, people from underrepresented groups often face systemic barriers to education. By providing access to learning and debt-free education, businesses are in a unique position to break down these barriers and help individuals go back to school, take on advanced degrees, and build skills that make them eligible for advanced positions.
Learning is the key to successful organizational transformation
Organizational transformations are inevitable for businesses that adapt to changing times. But rather than letting these changes unfold without guidance, consider how a strategically aligned learning initiative can guide your workforce through these changes and lead to a more agile, adaptable workplace.
Want to dive into more L&D resources? Check out this guide for tips on how to build an effective skill-building program that supports organizational transformation.
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